Terms of Use

Who we are

SDQA is a UK Community Interest Company (CIC), not a charity. By law, our profits go back into the work. A CIC is a company that exists to benefit the community, with its assets locked to that purpose.

How giving works

SDQA lets you fund specific projects by buying shares in them. A share is a unit of funding towards a project at a set price. When you buy shares, you are making a gift towards that project so that it can be delivered. You are not buying an investment, a financial security, or a stake in a company, and you receive no financial return, dividend, or ownership. Your record of giving and the reward you intend by it are yours; the funding goes to deliver the project.

We aim to allocate your giving to the project you chose. If a project cannot proceed, or is over-funded, we may direct your giving to a similar project of equivalent purpose so that your intention is still honoured. Where a project has a Zakat-eligibility note, that note reflects the nature of the project itself.

Payments

Payments are processed securely by Stripe. We do not store your full card details. By giving, you confirm you are entitled to use the payment method and that the funds are lawfully yours to give.

Refunds and cancellation

Shares. You can ask for a refund on a share at any time up until the work on its project starts. Contact us and we'll process it for you. Once work has begun, your share is committed to the project. If the project cannot go ahead, your share moves to a similar project. Mistakes such as a duplicate payment or the wrong amount are refunded if you contact us promptly.

Whole projects. The first conversation and some initial research are free. A deposit confirms the project: the price, the location and the detailed planning. Your deposit can be returned up until the work starts, that is, before the 30% build stage begins. 30% of the total starts the build, and the rest is agreed with you, in full or in stages. Riaz sends a payment link only once you have agreed the amount and what it is for.

Cost changes. The price of a project or a share covers the build, its delivery and reporting, and our own costs. We plan every project carefully so it stays within that price. If something unforeseen pushes the cost up, we'll come back to you before anything changes, explain what's happened and suggest options.

If you set up recurring giving, you can cancel future payments at any time from your account or by contacting us. Cancelling stops future payments; it does not refund gifts already made.

Your account

You are responsible for keeping your account secure and for the accuracy of the details you give us. Tell us promptly if you think your account has been accessed without your permission. We may suspend or close an account that is used unlawfully, fraudulently, or in breach of these terms.

Acceptable use

You agree not to misuse the platform: no attempting to disrupt or gain unauthorised access to it, no fraudulent giving, and no use of it for any unlawful purpose. We reserve the right to remove content or restrict access where these terms are breached.

Our content and yours

The SDQA name, branding, project content, and site design belong to SDQA CIC or its licensors, and may not be copied or reused without permission. Project delivery updates are provided in good faith to show how giving is used; timelines and outcomes can change with conditions on the ground, and we will report changes as we learn them.

Liability

We work hard to keep the platform accurate and available, but we provide it as is and cannot guarantee it will always be uninterrupted or error-free. Nothing in these terms limits any liability that cannot be limited under law. Subject to that, we are not liable for indirect or unforeseeable loss arising from your use of the platform.

Changes and governing law

We may update these terms from time to time; the date at the top shows when they last changed. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms can be sent to support@sdqa.org.uk.